Who to contact when you need technical support on your cash register.
Please note that CashRegisters.Net only provides technical support on cash registers purchased from us.
Casio Cash Register Technical Support
• PCR Series call 1-800-435-7732
• TE or TK Series Contact the dealer the cash register was purchased from.
Royal Cash Register Technical Support
• All Models call 1-800-272-6229
Sam4s Cash Register Technical Support
• All Models Contact the dealer the cash register was purchased from. If the Sam4s cash register was purchased from CashRegisters.Net call 213-858-7661 for technical support.
Please see technical support policy below for details.
*Proof of purchase is required.
Sharp Cash Register Technical Support
• XE Series call 1-800-237-4277
• ER or UP Series Please contact the dealer the cash register was purchased from. If the ER or UP series was purchased from CashRegisters.Net call 213-858-7661 for technical support.
Please see technical support policy below for details.
*Proof of purchase is required.
TEC Cash Register Technical Support
• All Models Please contact the dealer the cash register was purchased from.
Towa Cash Register Technical Support
• All Models Please contact the dealer the cash register was purchased from.
Technical Support Policy
CashRegisters.Net is working to offer the best price and service; however, it is ultimately the end users responsibility for all programming, setup, and training. If you are not comfortable programming your cash register, CashRegisters.Net recommends the purchase of the option “Custom Programming Before Shipping” option. CashRegisters.Net supports all customers on a first come first served basis. Due to this, CashRegisters.Net cannot schedule times for support, and may limit the amount of time spent on each technical support call. CashRegisters.Net also may not be able to get to your support questions on the same business day, although we will attempt to answer questions in a timely manner. Technical support only covers questions as followed:
• Entering store name on the receipt.
• Setting the TAX rate.
• Programming department names and prices.
• Programming PLU names and prices.
• Running daily sales reports.
These are normal technical support questions that may arise while setting up your new machine; it does not cover training, any advanced programming questions or programming the entire machine over the phone. Some troubleshooting questions may require assistance from the manufacturer, or further testing by us. Technical support is a value-added service provided to our customers and a lack of support is not a valid reason for return on any equipment. CashRegisters.Net reserves the right to refuse service if we feel the technical support policy is misused or abused. Accessories and peripherals such as barcode scanners, software, printers, scales, surveillance, etc not purchased from CashRegisters.Net will not be supported, please contact original reseller.